How to Create a New User Account (Windows, macOS, Linux)
When troubleshooting, one of the simplest but most effective steps is creating a new user account. A fresh profile can fix login errors, corrupted settings, or missing permissions. It’s also the right way to set up computers for new employees, roommates, or family members. Here’s how to do it across the three main operating systems.
Why Create a New User Account?
- Troubleshooting: If one account is glitchy but a new one works fine, you know the issue is user profile–specific, not system-wide.
- Privacy & Security: Each account gets its own files, settings, and permissions.
- Organization: Work, school, or shared computers are easier to manage with separate accounts.
Windows (Windows 10/11)
- Open Settings → Accounts → Other users.
- Under Other users, click Add account.
- Choose I don’t have this person’s sign-in information, then Add a user without a Microsoft account (if you want a local account).
- Enter the username and password, then assign the account type:
- Standard User – everyday tasks, safer for non-admin users.
- Administrator – full control, only for trusted accounts.
macOS
- Open System Settings (or System Preferences on older macOS).
- Go to Users & Groups.
- Click the + button.
- Choose the account type:
- Standard – recommended for most users.
- Administrator – full control, not for everyone.
- Managed with Parental Controls – for children.
- Enter name, account name, and password.
Linux (Ubuntu example)
- Open Settings → Users.
- Click Unlock and enter your admin password.
- Select Add User.
- Fill in the details and choose the account type:
- Standard – everyday usage.
- Administrator – system management tasks.
- Set a password and confirm.
For command-line users:
sudo adduser newusername
Follow the prompts to set the password and details.
Pro Tips for IT Support
- Always give standard accounts to everyday users—reserve admin rights for IT or trusted staff.
- Document the new username and permissions in your ticketing system.
- Test login right after creation to make sure everything works before handing it off.
Bottom Line
Creating a new user account is a simple but powerful step for troubleshooting and system management. It isolates issues, protects data, and makes shared systems more secure. Whether you’re on Windows, macOS, or Linux, knowing this process is a must-have skill for IT support specialists.
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