Phishing emails are one of the most common security threats users face. They look real, they feel urgent, and they often trick people into giving away passwords or clicking harmful links. As an IT Support Specialist, part of your role is not just fixing problems but also helping users prevent them.
Why Phishing Matters
- It’s common – Nearly every inbox sees phishing attempts.
- It’s costly – One click can lead to data breaches or financial loss.
- It’s preventable – With awareness and simple habits, users can protect themselves.
Tip 1: Inspect Before You Click
Hover over links to see where they really go. If the URL looks suspicious, misspelled, or doesn’t match the sender, don’t click it.
Tip 2: Verify the Sender
Phishing emails often look like they come from trusted sources (banks, coworkers, or popular services). Check the sender’s actual email address. If it looks unusual or slightly altered, treat it as suspicious.
Tip 3: Don’t Share Sensitive Info by Email
Legitimate organizations will never ask for your password, credit card number, or social security number by email. If you’re asked for this information, it’s almost always a scam.
Activity: Spot the Phish
- Open your email inbox.
- Find one message that looks suspicious.
- Write down why you think it’s suspicious (sender address, link, wording, urgency).
- Compare it to a legitimate email from the same service.
Reflection
- How would you explain phishing in simple terms to a non-technical coworker?
- What’s the most convincing phishing email you’ve ever seen?
- Which of the three tips could you share in a quick workplace training session?
By practicing how to spot phishing attempts, you’re building one of the most important everyday security skills — protecting both yourself and your organization from preventable threats.
RiseWithTech 
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