Tech Updates
Two New Blog Posts Added: IT Support Specialist Course — Parts 4 & 5
The IT Support Specialist course is now complete with the release of its final two sections. Each one expands not just your technical ability, but your professional mindset.
Part 4: Security & Protection — Building Trust Through Calm
What I learned is that security work is really about building trust — guiding users through stressful moments with clear steps while quietly protecting the system behind the scenes. The best IT professionals don’t just secure systems; they make people feel safe using them.
Part 5: Troubleshooting & Ticketing — The Process Is the Fix
The biggest lesson? Process matters as much as the fix. A good ticketing system ensures nothing slips through the cracks, and escalation shows that IT support is always a team effort. Every closed ticket represents collaboration, not just resolution.
Together, these posts complete the IT Support Specialist Certificate — 100% job-ready, 100% learn-as-you-go.
Therapy Update: The Power of the Hour
Yesterday I spent 55 minutes journaling — not because I planned to, but because I had fallen behind. What started as catching up became therapy in itself.
Following a six-part structure (check-in, reflection, gratitude, challenges, goals, free writing), I reconnected with discipline and peace. I realized that showing up 100% keeps you steady, but going beyond that is where real growth begins.
Sometimes therapy isn’t about breakthroughs — it’s about catching up with yourself and remembering why consistency is healing.
Excerpt (for blog preview):
I spent 55 minutes journaling — not because I planned to, but because I had fallen behind. What started as catching up became therapy in itself. Writing honestly about my thoughts, habits, and struggles helped me reconnect with discipline and peace. I realized that showing up 100% keeps you steady, but going beyond that is where real growth begins. Sometimes therapy isn’t about breakthroughs — it’s about catching up with yourself and committing to keep going.
Motivation Minute
“Go Beyond the Requirement.”
Showing up is discipline. Going further is growth.
Each time you add one more step, one more reflection, or one more act of effort, you’re proving to yourself that you can rise higher than you were yesterday.
Discipline builds the foundation — but it’s the extra mile that builds the person.
Closing Thoughts
This week was about completion and reflection.
Technically, I closed out the IT Support Specialist course — a major milestone in the RiseWithTech ecosystem. Personally, I closed a gap in my journaling and rediscovered the value of slowing down long enough to reconnect.
No therapy session was scheduled, but that hour of journaling became the session itself.
Next up: moving forward with the Restaurant Technology & Systems Leadership course.
RiseWithTech 
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