IT Support Specialist
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The Point-of-Sale as the System Core: Part 3
Every small POS change creates a ripple through the entire restaurant system. In this article, you’ll trace one menu update from configuration to reporting, map its journey across the four… Read more.
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The Point-of-Sale as the System Core: Part 2
Inside the POS, everything connects — menus, prices, labor, and reports form one continuous cycle of data and decisions. In this article, you’ll learn what each POS function does, why… Read more.
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The Point-of-Sale as the System Core: Part 1
The Point-of-Sale (POS) is more than a cash register — it’s the command center of the restaurant system. In this article, you’ll discover how the POS connects people, process, technology,… Read more.
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The Four Pillars of Restaurant Systems: Part 3
You’ve defined what a system is — now it’s time to draw it. In this article, you’ll learn how to visualize the four pillars of restaurant systems and map how… Read more.
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The Four Pillars of Restaurant Systems: Part 2
Before you can design or manage a restaurant system, you have to define what one is — in your own words. In this article, you’ll learn how to observe operations,… Read more.
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The Four Pillars of Restaurant Systems: Part 1
Every successful restaurant runs on systems — the unseen connections between people, process, technology, and data. These four pillars form the foundation of every smooth shift, accurate report, and consistent… Read more.
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Weekly Newsletter 10/6/25
Tech Updates Two New Blog Posts Added: IT Support Specialist Course — Parts 4 & 5 The IT Support Specialist course is now complete with the release of its final… Read more.
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Build The Basics Of IT Support: Part 5
The biggest lesson? Process matters as much as the fix. A good ticketing system ensures nothing slips through the cracks, and escalation shows that IT support is always a team… Read more.
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Build The Basics Of IT Support: Part 4
What I learned is that security work is really about building trust — guiding users through stressful moments with clear steps, while quietly protecting the system behind the scenes. Read more.
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Weekly Newsletter 9/29/25
Growth doesn’t come from perfection — it comes from structure and consistency. This week, the IT Support Specialist course takes a major leap forward with 20 new articles added, while… Read more.
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