Information Technology
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Understanding the Role of Support & Quality Control: Part 1
Support and Quality Control form the backbone of reliable restaurant systems. In this article, you’ll learn how structured ticketing keeps technology running smoothly, how quality assurance prevents repeat issues, and… Read more.
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Connecting the Kitchen, Back Office, and Vendors: Part 3
Every system in a restaurant depends on another — data flowing constantly from one platform to the next. In this article, you’ll map that movement for yourself, creating a System… Read more.
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Connecting the Kitchen, Back Office, and Vendors: Part 2
Modern restaurants run on connections. The POS sends data to the kitchen, payroll, inventory, and accounting systems — creating one continuous loop of information. In this article, you’ll explore the… Read more.
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Connecting the Kitchen, Back Office, and Vendors: Part 1
Behind every smooth restaurant operation is a hidden web of integrations — systems talking to systems, data flowing from one platform to another. In this article, you’ll learn what integration… Read more.
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The Point-of-Sale as the System Core: Part 3
Every small POS change creates a ripple through the entire restaurant system. In this article, you’ll trace one menu update from configuration to reporting, map its journey across the four… Read more.
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The Point-of-Sale as the System Core: Part 2
Inside the POS, everything connects — menus, prices, labor, and reports form one continuous cycle of data and decisions. In this article, you’ll learn what each POS function does, why… Read more.
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The Point-of-Sale as the System Core: Part 1
The Point-of-Sale (POS) is more than a cash register — it’s the command center of the restaurant system. In this article, you’ll discover how the POS connects people, process, technology,… Read more.
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The Four Pillars of Restaurant Systems: Part 3
You’ve defined what a system is — now it’s time to draw it. In this article, you’ll learn how to visualize the four pillars of restaurant systems and map how… Read more.
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The Four Pillars of Restaurant Systems: Part 2
Before you can design or manage a restaurant system, you have to define what one is — in your own words. In this article, you’ll learn how to observe operations,… Read more.
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The Four Pillars of Restaurant Systems: Part 1
Every successful restaurant runs on systems — the unseen connections between people, process, technology, and data. These four pillars form the foundation of every smooth shift, accurate report, and consistent… Read more.






