Operating Systems & System Administration

Operating systems are the backbone of IT. Whether it’s Windows, macOS, or Linux, IT Support Specialists need to know how to navigate system settings, manage users, and interpret network details. This module gives you the chance to practice those skills hands-on.

In this section, you’ll learn to:

By completing these activities, you’ll gain practical experience in the daily tasks of a system administrator—skills that form the backbone of IT support at every level.

Tasks:

  • Create a new user account on your system.
  • Change file permissions for a folder and record what happens.
  • Run ipconfig (Windows) or ifconfig (Linux/Mac) and screenshot the results.
  • Write clear explanations of key values like IP address, gateway, and DNS.

Deliverable:

Add an “OS & Admin” entry to your Knowledge Base with screenshots + permission test + reflection.

Additional links:

How To Design Your Own IT Support Guide

My Knowledge Base