Information Technology
-
Weekly Newsletter 9/22/25
I missed last week’s newsletter, but I’m back on track. In this edition, I share two new posts — one on the tech side about building IT support skills, and… Read more.
-
Build The Basics Of IT Support: Part 3
Networking is where most IT problems live — and solving them starts with mastering the basics. In this assignment, I mapped my home network, used tools like ping and tracert… Read more.
-
Weekly Newsletter 9/8/25
This week wasn’t flawless — between moving, packing, and cleaning, some rituals slipped. But instead of giving up, I tracked what I missed, circled back, and finished strong. That’s the… Read more.
-
From Warehouses to Restaurant Systems
I didn’t land in IT overnight. Before managing restaurant systems, I spent time working in warehouses, staging point-of-sale equipment, and learning the value of persistence. My journey took me from… Read more.
-
Build The Basics Of IT Support: Part 2
In Part 2 of the IT basics journey, this article delves into the essential tasks every IT Support Specialist must master: managing user accounts, setting file permissions, and understanding network… Read more.
-
Weekly Newsletter for 09/01/25
This week I’m laying foundations — in tech and in life. On the IT side, I’ve stepped into Part 1 of Foundations of IT Support, tackling the basics every support… Read more.
-
Build The Basics Of IT Support: Part 1
This article dives into the foundational skills every IT Support Specialist needs, from understanding system specs to communicating tech fixes clearly. It covers the essential roles of IT support, including… Read more.
-
My Knowledge Base
Here’s a look inside my personal IT knowledge base. I use it to capture lessons learned, system tests, and troubleshooting guides in real time. It keeps me sharp, and it’s… Read more.
-
Knowledge Base Template
Need to build clear, reliable IT help articles? This template walks you through exactly how to structure a knowledge base entry so your users can find answers fast — and… Read more.
-
Phase Two, Step Two
Rise With Tech isn’t just a project anymore — it’s becoming proof of progress. In Phase One, it was an outlet, a place to process and bring order to chaos.… Read more.
RiseWithTech 